Operation Supervisor (Freight Management - Laos)

Job Description:
  • Oversee day-to-day operations related to air freight, customs brokerage, domestic trucking, and cross-border trucking activities.
  • Manage and coordinate with local outsourced vendors to ensure service quality and timely execution.
  • Ensure accurate and timely preparation of documentation, including shipping documents, customs papers, and delivery records.
  • Monitor billing and invoicing processes to ensure accuracy and timely submission to partners and customers.
  • Handle pricing activities by coordinating with vendor and relevant teams to develop competitive and strategic rates to support Sales Dept increasing win ratio and securing new business opportunities.
  • Control and track P&L performance of operations to ensure profitability and cost control.
  • Control the department’s annual budget to ensure that revenue and cost are aligned with the approved plan.
  • Prepare reports and updates for management on operational performance, issues, and improvements.
  • Take responsibility for other operational or administrative tasks as assigned related to Laos-side activities.
Requirements:
  • Minimum 3–5 years of experience in logistics or freight forwarding operations, with exposure to air freight, customs clearance, and trucking services.
  • Strong knowledge of cross-border logistics practices, especially between Laos and neighboring countries.
  • Experience working with and managing outsourced vendors is a plus.
  • Bachelor’s degree in Logistics, Supply Chain, Business Administration, or a related field.
  • Proficiency in MS Office and logistics software; familiarity with systems is an advantage.
  • Good command of English (spoken and written); knowledge of Chinese is a plus.
Benefit:
  • 13th-month salary + KPI Bonus.
  • Full salary-based insurance and personal health insurance.
  • 100% salary during the probation period.
  • Special leave on your birthday.
  • Employee family bonding activities: Family Day, Happy Hour, Yoga Club at the company.
  • Training programs for career development.
  • Company trips and fun internal activities.
WORKING ADDRESS
113/1, Unit 10, Louangprabang Road, Wattay Yai Tha Village, Sikhottabong District, Vientiane, Lao P.D.R