Marketing strategy & planning
Duties and responsibilities include, but are not limited to:

• Set marketing objectives based on business objectives and align the objectives with Business Growth Manager.
• Build the overall marketing strategy with relevant campaigns and activities throughout the year to achieve marketing objectives.
• Develop your own work plan and manage the work plan of team members following the strategy.
• Report to the Business Growth Manager and BOD about the effectiveness of the overall marketing performance with insight and plan for further improvement.

Content strategy & planning
Duties and responsibilities include, but are not limited to:

• Synthesize insights from the target audience research and combine with the brand positioning to propose strategic content direction.
• Develop effective content strategy with detailed pillars and angles to deliver the main communication objective.
• Design detailed implementation plan with audiences, channels, PICs, and timeline.
• Report to the Business Growth Manager and BOD about the effectiveness of the overall marketing performance with insight and plan for further improvement.

Customer satisfaction 

• Follow-up and Coordinate with related Departments to resolve incidents
• Maintain professional internal and external relationships that meet company core values.
• Proactively establish and maintain effective working team relationships with all departments

Operation excellence
Duties and responsibilities include, but are not limited to:

• Event management: Plan and organize events such as workshops and webinars for the potential clients.
• Social media management: Coordinate with content marketing executives to update contents for social channels including Facebook, LinkedIn, and Youtube; reply messages and comments on these channels following process and guidelines.
• Website management: Coordinate with content marketing executives to update contents for the website, optimize SEO and website performance in general.
• CRM: Design CRM framework & process and implement CRM activities across channels, especially email marketing.
• Others: Implement other marketing activities based on the strategy at each period.

Human resource management
Team Leadership & Management

• Build & manage a team of content marketers and general marketers.
• Coach & feedback to develop team members and maximize their potential.

Responsibility

• Main in-charge of all Digital/ Marketing planning.
• Main in-charge of team management (turn over/ back fill rate etc...).
• Main in-charge of External stake holders.

Experience

• At least 2 year experience as Marketing/ Digital/ Growth Manager, managing at least 2-3 people.
• Having a deep knowledge of B2B growth marketing, lead nurturing and having passion to grow further in this career path.
• Understanding of marketing channels, especially Event, Website, Social (Facebook, LinkedIn, and Youtube), and Email.
• Excellent communication skill, especially in the field of advertising and branding.
• Excellent planning, project management and time management skills.
• Experimental mindset with enthusiasm about self-challenging.
• Data-driven mindset with technical expertise to ensure the quality and accuracy of data; process, design, and present it in ways to map out customers’ insights in order to help the organization make better decisions.

Skills & competency

• Diploma/Degree in IT/Telecommunication field.
• Customer service skill
• English: Ability to communication

Qualifications

• Heath in good condition.
• A fast learner, ability to multi-task and work independently under high pressure
• Problem solving
• Experience in Digital Agency, E-commerce, B2B Platform or in a third party Logistics Company preferred.

Special requirements - Working conditions & others

• Willing to work overtime (out of office hours, weekend, break days) to finish tasks assigned
• Go to business trip as required
• Joining some other Projects as required

Location: 44 Truong Son, phuong 2, Tan Binh, HCM