To ensure daily operations are completed as per procedures for each shipment.
To well co-ordinate with CS team & invoicing team to make sure whole process is properly followed
To communicate with local customers & related parties to ensure all shipments are expedited timely & properly in compliance with customer’s requirements, handling instructions, provided SOP
To ensure all operations steps are done timely & properly as customer’s request as issueing draft hawbs, amending hawbs, providing booking confirmation, etc.
To ensure all shipments are updated in CW1 in compliance with Control System procedures.
To ensure shipment details, weighing sheet, bookings are passed onto handling before shipment ex-factory date
Follow up with local customers for cargo as well as document status & keep related parties informed if any change
Complete shipment process & make sure docs are attached with cargo, pre-alert sent to related parties & consol closed as Control procedures
To ensure all job files done by docs team are checked & monitor accordingly...
To ensure files are filed as per standard requirements
Understand KPI target & ensure to be in compliance
To ensure all assignments are met within the specified deadline provided.
To ensure proper follow-up with all outstanding matters.
To understand & ensure Vietnam laws and companies/department policies/regulations are followed
Education and Experience requirements
At least 2 years is Operation in Forwarding and related to operation, handling, documentation.
Good understanding and experience in air freight documentation, systems, countries regulations, airline operations, airport operations
Good understanding and experience CW1, other systems regarding to Airfreight operation.
Job Skills and Competencies for this position
Good experience air freight and freighter loadings
Experience on air freight consolidations and cost calculations
Proven implementation and continuous improvement results with operations
Good command of spoken & written English, Chinese is a plus.
Good PC skills in MS Word, MS PowerPoint and MS Excel
