PURPOSE AND SCOPE
 
Builds profitable business of ITL’s products and services by identifying and selling prospects customer; maintaining relationships with existing clients.
 
Performance 
1/ Business development:

• Contribute gross profit 
• Sales visit to prospect customer 
• Existing customer portfolio 

2/ Account management:

• Sales visit to existing customer 
• Prospect customer portfolio 

 
CUSTOMER SATISFACTION 
1/ Deal with complaint:

• Can manage complain from customer 
• Positive solving issue

2/ Account management:

• Sales visit to existing customer 
• Prospect customer portfolio 

3/ Customer royalty:

• Low lost customer record 

 
OPERATION EXCELLENCE 
1/ Timeliness and accuracy on report:

• CRM report 
• Monthly sales report 

2/ Compliance assurance:

• Follow up the company’s policy on working conditions, pricing and customer relationship 

 
HUMAN RESOURCE MANAGEMENT 

• Company cohesion 
• Self-development 

 
RESPONSIBILITY

• Contribute the team performance in term of gross profit and revenue
• Construction communicate with colleague and products team to get smartest and most effective commercial target
• Keep good image of Company in the market by professional style of working
• Legal aspect as compliance

 
REQUIREMENT

• Minimum 05 years working in logistics / freight forwarding industrial
• Used to work for multinational logistics company is an advantage
• Good knowledge about logistics industrial
• Customer and service oriented
• Commercial awareness