Key Account Supervisor - Cross Border

The primary goal of the Key Account Supervisor would be to concentrate on ECM – Cross Border (VN and USA, Asia, China, Singapore...)
 
Job description
  • Hand on, manage and develop long-term Ecommerce solution and client relationships
  • Maintaining regular contact and following up on leads with existing clients to determine their newly needs.
  • Resolve any issues and problems faced by customers and deal with complaints to maintain trust
  • Lead and negotiate annual agreements with Ecommerce partners
  • Managing relationship with marketplace vendors or retailers
  • Developing strong analytics to evaluate daily/weekly/monthly performance and optimize further marketing, pricing and product selection.    
  • To team up with all team members to achieve all objectives and goals that are given to team.
 
Job requirement
  • At least 02-year experience in relevant position
  • Experience in sales and providing solutions based on customer needs
  • Proactive, Open-minded, result-oriented, detailed with execution
  • Ability in problem-solving and negotiation
  • Prefer candidate who understanding Cross Border Ecommerce
  • Good at English
Report to Director of ECM network development